NCCU IT Help Desk Info
In-Person Assistance & Hours:
Eagle Technical Assistance Center (ETAC) (Helpdesk)
Monday-Thursday: 8:00 am - 7:30 pm
Friday: 8:00 am - 5:00 pm
ETAC is located on the first floor of Shepard Library adjacent to the Information Desk. Hours listed above are hours of operation for the Fall/Spring semesters. Please be sure to check the main site for changes in hours due to holidays or Summer sessions.
Submit a Request Online:
This guide seeks to serve as a resource to NCCU SLIS students who are new or unfamiliar with the G Suite of products. Upon registration, SLIS students are provided with an email address that is powered by Google accounts with access to the full range of G Suite software. The G Suite line provides cloud based alternatives to a variety of commonly used products with a focus on collaboration and freedom of mobility with your work. This resource seeks to provide SLIS students with a foundational knowledge of G Suite platforms to assist with course management, assignment management, collaboration amongst peers, and other student necessities.